Cutting-edge
Virtual Assistants
We provide Conversational AI virtual assistants to improve and modernize customer experience and operations.
We provide Conversational AI virtual assistants to improve and modernize customer experience and operations.
We engage operational challenges from various industry sectors.
Implement state-of-the-art Conversational AI-powered Virtual Assistants that allow your company to provide next-gen Customer Care.
Integrate your digital channels into an omnichannel chatbot platform to manage customer interactions with agility and maximum security.
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"The development of our Voicebot, by grupoGBI, has allowed us to increase the satisfaction of our customers who now have a more immediate, close service with high-security standards, thus raising the Customer Experience to levels of excellence."
TRL score
End users
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Intents per year
AHT reduction
Using our deep understanding of Data and AI technologies with unique experience in digital CX design, we work closely with your organization to identify your challenges and objectives.
By combining advanced machine learning algorithms, data modelling, natural language processing, and automation, we empower your business to streamline processes and extract insights from data to make data-driven decisions that boost growth.
Applying innovative approaches and tools across the Customer Journey is critical in the digital age.
Personalize your assistance, improve metrics and service agility accross all channels.
Deliver added-value information as the technology develops new solutions to offer a better and more agile service.
Trace every interaction and identify your client. Improve sales with data and recognise customer needs.
An end-to-end Conversational AI Platform that leverages every customer interaction.
A true AI platform that perceives individual nuances, identifies product and service trends and empowers customer Agents.
We apply next-gen technology to digitize the processes of B2C companies in the financial services, healthcare, and utility sectors.
Contact us today to learn more about how we can help you transform your contact center operations.
Grow your Business with Innovation.
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